{"id":1800,"date":"2022-02-03T13:59:42","date_gmt":"2022-02-03T04:59:42","guid":{"rendered":"https:\/\/www.innovative-solutions.co.jp\/eng\/?p=1800"},"modified":"2024-10-16T13:11:37","modified_gmt":"2024-10-16T04:11:37","slug":"processmining101","status":"publish","type":"post","link":"https:\/\/www.innovative-solutions.co.jp\/eng\/processmining101\/","title":{"rendered":"Process Mining 101: Are you ready for process mining?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1800\" class=\"elementor elementor-1800\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a59bf3 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4a59bf3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b3799cd\" data-id=\"b3799cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16cdb19 elementor-widget elementor-widget-heading\" data-id=\"16cdb19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Process Mining 101: Are you ready for process mining?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea88bd1 elementor-widget elementor-widget-heading\" data-id=\"ea88bd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">2022\/2\/2<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2bdf5a elementor-widget elementor-widget-heading\" data-id=\"e2bdf5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Author: Chanisara Kajornchaikul<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-89e13b4 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"89e13b4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e293793\" data-id=\"e293793\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78c1870 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"78c1870\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__78c1870\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__78c1870\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__78c1870\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c5ed77a elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"c5ed77a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5329c8e\" data-id=\"5329c8e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a57508 elementor-widget elementor-widget-image\" data-id=\"2a57508\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Mar-Business_1-ai-768x512.png\" class=\"attachment-medium_large size-medium_large wp-image-1803\" alt=\"\" srcset=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Mar-Business_1-ai-768x512.png 768w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Mar-Business_1-ai-300x200.png 300w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Mar-Business_1-ai.png 1000w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae82eb elementor-widget elementor-widget-heading\" data-id=\"7ae82eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5c0cf5 elementor-widget elementor-widget-text-editor\" data-id=\"c5c0cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hello, my name is Chanisara, Associate DX Consultant at ISOL. Today I\u2019d like to introduce you to the concept of process mining. Over the past few decades, process mining has become the buzzword in the IT industry. If you have no idea about process mining, you may have several questions when you hear this word for the first time. For example,<\/p><ul><li>What is process mining?<\/li><li>What are the benefits of process mining?<\/li><li>Are there any use cases of process mining tools?<\/li><li>Is it suitable for my business industry?<\/li><li>How do I start with process mining?<\/li><\/ul><p>Don\u2019t worry! I\u2019ve got your back. I\u2018ll guide you through process mining step by step. This article will cover the basic definition of process mining, as well as the benefits, and practical application. Then, conclude with how to get started with process mining.<\/p><p>Please trust me. Regardless of the industry field you are in, whether you\u2019re in charge of process management or come from a different background, you\u2019ll gain a better understanding of process mining after reading this article.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25f82dd elementor-widget elementor-widget-heading\" data-id=\"25f82dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is process mining?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04e3b1c elementor-widget elementor-widget-text-editor\" data-id=\"04e3b1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Processes are the core of every business. Generally, order to cash and procure to pay processes are the standard business processes[3], however, in a company, there are much more specific processes. Process mining is an outstanding solution for understanding the business process among the tools to visualize and analyze the process.<\/p><p>According to Wil van der Aalst, who is known as the godfather of process mining, process mining is the bridge between data science and process science[1]. These two sciences are totally different. Data science is the means of extracting meaningful insights from data, whereas process science is the end-to-end process modelling without any evidence-based data. By combining this knowledge, process mining is a hybrid of data-driven and process-centric.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc62b0b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc62b0b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-412521d\" data-id=\"412521d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1522c85 elementor-widget elementor-widget-image\" data-id=\"1522c85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"474\" src=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/process-mining101-3-768x474.jpg\" class=\"attachment-medium_large size-medium_large wp-image-1827\" alt=\"\" srcset=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/process-mining101-3-768x474.jpg 768w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/process-mining101-3-300x185.jpg 300w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/process-mining101-3-1024x632.jpg 1024w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/process-mining101-3.jpg 1135w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 1: Process mining is the missing bond between process science and data science[1]<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46714e5 elementor-widget elementor-widget-text-editor\" data-id=\"46714e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There is another definition of process mining. According to the Gartner glossary, process mining is an approach for discovering, monitoring, and improving real processes through event logs from IT systems[2]. It includes many features such as automated process discovery, conformance checking, social network, simulation models, case prediction, etc.<br \/><br \/>Now that you\u2019ve read about the basic concept of process mining, you may be wondering why your organization should employ it. Here are the 5 great benefits that your firm may enjoy while utilizing process mining.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-191106d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"191106d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b6476c\" data-id=\"3b6476c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ce516d elementor-widget elementor-widget-heading\" data-id=\"0ce516d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The 5 great benefits of process mining<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cec991 elementor-widget elementor-widget-heading\" data-id=\"8cec991\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Transparency through the end-to-end process<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eabbdc elementor-widget elementor-widget-text-editor\" data-id=\"4eabbdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When it comes to an organization\u2019s operations, even if the process manual is distributed and all stakeholders follow it, in practice, particularly with complex processes, deviations often occur, and it may cause problems. It is difficult to resolve issues without identifying the root cause. Therefore, process mining is important in one&#8217;s organization. It can automatically create the process diagram by loading event logs. Then, with the insightful diagram process, you can discover deviations, prevent problems before happening, and easily standardize processes for the entire organization thanks to the transparency that process mining provides.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b014d3 elementor-widget elementor-widget-heading\" data-id=\"8b014d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Cost saving and increased return of investment (ROI)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c903409 elementor-widget elementor-widget-text-editor\" data-id=\"c903409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because process mining can give transparent end-to-end processes, hence unknown inefficiencies and automation opportunities can be discovered. Imagine how great it would be if you could save money and increase your ROI by eliminating unnecessary activities and optimizing your operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24a08b1 elementor-widget elementor-widget-heading\" data-id=\"24a08b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Boost efficiency while minimizing risk<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e2a8a elementor-widget elementor-widget-text-editor\" data-id=\"13e2a8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Through process mining, different KPIs and custom indicators can be set up into the process mining simulation to detect bottlenecks in your business processes. Consequently, issues such as inefficiency and risk can be controlled, if the source of the problem is identified.<\/p><p>Let\u2019s take the automobile industry as an example. When the R&amp;D department releases a new design, generally the whole organization will be affected. Back-and-forth communication between departments can cause many reworks leading to bottlenecks in the process. With the help of process mining, the pain point where there is a delay in cross-department workflow can be identified via simulation features, therefore, the solution plan can be implemented at the right place and time. For example, if the delay is caused by the lack of resources, optimization of resource allocation is a countermeasure that can be taken against the issue. To sum up, process mining can help you find the root cause of a problem, which in turn helps you to come up with the best solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-938e5ec elementor-widget elementor-widget-heading\" data-id=\"938e5ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Improve business resilience<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2bacfd elementor-widget elementor-widget-text-editor\" data-id=\"e2bacfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Process mining is a small step that connects operational data to the more significant strategic initiative like digital transformation. More than just discovering new opportunities for digitization, process mining can also improve business resilience. Thanks to real-time process model analysis, problematic areas and corrective measures can be discovered in a short time. This is a great value of process mining as the world moves towards digitalization, there is an increased importance for operational resilience and adaptability, and when a crisis strikes, process mining will be a powerful tool to support business contingency planning (BCP). Process mining can ensure quick and smooth operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba89df2 elementor-widget elementor-widget-heading\" data-id=\"ba89df2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Enhancing customer satisfaction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d27f14a elementor-widget elementor-widget-text-editor\" data-id=\"d27f14a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Process mining gives you an insight to make the right decision in your business. Conventionally, when there is a problem with long lead times, in-depth interviews are often conducted to determine the root cause of the problem from the beginning to the end of the process. However, this is an inefficient practice because it requires a lot of time, may not reflect the real causes and in highly competitive markets, the company would risk losing an important customer. With the clear vision of the process provided by process mining, you can satisfy the customer in a shorter response time.<\/p><p>Even if, after reading about the advantages of process mining, you&#8217;re still not convinced, please keep reading. From here, we&#8217;ll go further into real-world process mining examples.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93027d6 elementor-widget elementor-widget-heading\" data-id=\"93027d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Use cases of process mining<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edf77f8 elementor-widget elementor-widget-text-editor\" data-id=\"edf77f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tProcess mining is useful in many aspects of an organization depending on the use cases and the extent of the process mining initiative. It is already widely adopted in Europe such as Germany and the Netherlands by big companies and its market grows by 50% or more annually[5], showing that process mining has the potential to become a powerful business tool.\n\nNow, let&#8217;s take a look at real cases of how process mining can be applied to a wide range of industries such as logistics and manufacturing sectors.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91aaa64 elementor-widget elementor-widget-heading\" data-id=\"91aaa64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Logistic industry[6]<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-502ebac elementor-widget elementor-widget-text-editor\" data-id=\"502ebac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Generally, shorter lead times are preferred in the logistics industry. With process mining, the group operations manager at Veco in the Netherlands, Joris Keizers, could characterize all operations within the company. He transferred data from the Enterprise Resource Planning (ERP) system to the process mining software of \u2018Disco\u2019 and he used the smart algorithm with 3 different parameters: first, the production order number to which it belonged, second the executed workstation places, and finally, the time when the operation began. As a result, Joris could identify which workstations always or never followed one another by the smart algorithm of process mining. It demonstrated how the process worked and whether it deviated from the original plan.<\/p><p>In addition, with process mining, Joris could also run a replay of a certain time period to check how the orders flowed through the factory, and if he found a delay in the process, he could filter which orders were affected. Contrary to a graph or statistics, process mining appealed to have much more impact. For example the required communication for corrective actions to pertaining teams was clearer , providing a wider range of solutions to aim for operational excellence. This is an example indicating that for warehouse managers, with an analytical background, learning process mining would be reasonably easy and quick.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-15ed4c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15ed4c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6e193a3\" data-id=\"6e193a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1b6955 elementor-widget elementor-widget-image\" data-id=\"e1b6955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"279\" height=\"304\" src=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Capture1.1.jpg\" class=\"attachment-medium_large size-medium_large wp-image-1805\" alt=\"\" srcset=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Capture1.1.jpg 279w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Capture1.1-275x300.jpg 275w\" sizes=\"(max-width: 279px) 100vw, 279px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 2: Animation of production order flow by process mining[6]<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f38cdb elementor-widget elementor-widget-heading\" data-id=\"2f38cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Manufacturing industry[7]<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-881526c elementor-widget elementor-widget-text-editor\" data-id=\"881526c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conventionally, Samsung Electro-Mechanics (SEM) Co.,one of South Korea\u2019s leading manufacturers, developed a MES (Manufacturing Execution System) to help their manufacturing department execute procedures and make better decisions. Even though SEM&#8217;s Equipment Optimization Technology (EOT) department applied statistics and data mining to analyze data from the MES, only a specific manufacturing task was well analyzed. EOT had struggled to provide the overall process-level analysis (e.g. overall performance, manufacturing patterns, etc.). Several questions were asked by the EOT department to UNIST, BPI lab as follows:<\/p><ul><li>What is an actual process flow in SEM?<\/li><li>Are there any abnormal traces of a lot?<\/li><li>Are there any bottleneck points in the process?<\/li><li>How are the machines utilized?<\/li><\/ul><p>Therefore, BPI lab proposed Prom, a process mining tool as a solution to analyze manufacturing processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0223a42 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0223a42\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8343f24\" data-id=\"8343f24\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7345e9 elementor-widget elementor-widget-image\" data-id=\"d7345e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"279\" height=\"408\" src=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Capture2.jpg\" class=\"attachment-large size-large wp-image-1806\" alt=\"\" srcset=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Capture2.jpg 279w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/Capture2-205x300.jpg 205w\" sizes=\"(max-width: 279px) 100vw, 279px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 3 Discovering process model in SEM by process mining[7]<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9494622\" data-id=\"9494622\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf80f68 elementor-widget elementor-widget-text-editor\" data-id=\"bf80f68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Based on the manufacturing event logs from the MES in SEM, the following results were obtained after using process mining: The derived process model showed actual process flows in the factory as shown in the figure 3, providing better insight into the manufacturing process.<\/li><li>The conformance checking shows the fitness value of the overall process to 0.9962 from 1( for 100% conformance) , indicating that the model from event log deviated from the ideal process. Although few abnormal flows were found from the Delivery Inspection task to the Final Test task, the high-value fitness close to 1 indicates that management of the manufacturing process in SEM is good.<\/li><li>The machine performance analysis shows an imbalanced usage of 7 machines for the packaging task. Process mining found that N20031 has the longest working time, 90% of lots were completed within 5 hours for the package, but there were a few cases that took more than 1 day to complete.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f60ac58 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f60ac58\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-124ea67\" data-id=\"124ea67\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9c1f49 elementor-widget elementor-widget-text-editor\" data-id=\"a9c1f49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In conclusion, managers of SEM were pleased with the process mining results. For their SEM monitoring and analysis, they planned to continue using process mining to improve their processes.<\/p><p>Apart from logistics and manufacturing, process mining has several potentials in other areas such as IT service management, the procure-to-pay process in financial industries, customer service, health care systems, and so on. As long as there are processes, process mining can be applied to any industry.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bdede7 elementor-widget elementor-widget-heading\" data-id=\"4bdede7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to get started with Process mining<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f87ab7 elementor-widget elementor-widget-text-editor\" data-id=\"2f87ab7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The most successful use of process mining is when it is applied to high-volume operations with a specific aim in mind. In order to reap the full benefits of the process mining, it is necessary to set your business goal and start collecting basic data required for process mining such as Case ID\/Event ID, Activity, and Timestamps.<br \/>As shown below, the process mining initiative has 5 steps including;<\/p><ol><li>Data preparation,<\/li><li>Upload data to process mining tool<\/li><li>Discover the as-is end-to-end process<\/li><li>Analyze the process<\/li><li>Improve to-be process<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cae1fd elementor-widget elementor-widget-image\" data-id=\"2cae1fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"867\" src=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/ENGRaw-process-mining-initiative-768x867.jpg\" class=\"attachment-medium_large size-medium_large wp-image-1807\" alt=\"\" srcset=\"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/ENGRaw-process-mining-initiative-768x867.jpg 768w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/ENGRaw-process-mining-initiative-266x300.jpg 266w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/ENGRaw-process-mining-initiative-907x1024.jpg 907w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/ENGRaw-process-mining-initiative-1360x1536.jpg 1360w, https:\/\/www.innovative-solutions.co.jp\/eng\/wp-content\/uploads\/sites\/7\/2022\/02\/ENGRaw-process-mining-initiative.jpg 1410w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 5 The 5 steps of process mining initiative<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a47a7fe elementor-widget elementor-widget-text-editor\" data-id=\"a47a7fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At first, you may find it challenging to get started with a process mining project. However, process mining will make the rest of your journey to improve the business process much easier. Because without good data preparation, process mining can\u2019t reflect your as-is process. Therefore, data preparation is the most important and the biggest step to start process mining. In order to get over that stepping stone, ISOL can be your best partner to support your journey.<\/p><p>If you have some concerns about process mining, please don\u2019t hesitate to contact us. ISOL will help you understand process mining and achieve your business goal. We will always be here to support you to deliver value to your business. Also, if you\u2019re here to learn more about process mining or ISOL\u2019s solutions, please don\u2019t hesitate to sign up your email here, we will keep you up to date with the latest information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-808f8c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"808f8c7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-361299b\" data-id=\"361299b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f330069\" data-id=\"f330069\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ba2ec3 elementor-widget elementor-widget-shortcode\" data-id=\"6ba2ec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><p class=\"wpcf7-contact-form-not-found\"><strong>\u30a8\u30e9\u30fc:<\/strong> \u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u898b\u3064\u304b\u308a\u307e\u305b\u3093\u3002<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-142daee\" data-id=\"142daee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7602b66 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7602b66\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-be66bb3\" data-id=\"be66bb3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1012f73 elementor-widget elementor-widget-text-editor\" data-id=\"1012f73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>References<\/b><br \/>[1] W. van der Aalst, \u201cProcess Mining: Data Science in Action,\u201d Springer Verlag, 2016.<br \/>[2] <a href=\"https:\/\/www.gartner.com\/en\/information-technology\/glossary\/process-mining\">https:\/\/www.gartner.com\/en\/information-technology\/glossary\/process-mining<\/a><br \/>[3] <a href=\"https:\/\/pafnow.com\/blog\/process-mining-101-what-is-process-mining\/?fbclid=IwAR2uuM5-WphU8eSEPoXrPzXkw5quSZviHsNZk05oqb9KSnRiuqkAaa07NmE\">https:\/\/pafnow.com\/blog\/process-mining-101-what-is-process-mining\/?fbclid=IwAR2uuM5-WphU8eSEPoXrPzXkw5quSZviHsNZk05oqb9KSnRiuqkAaa07NmE<\/a><br \/>[4] <a href=\"https:\/\/www.signavio.com\/post\/how-process-mining-supports-operational-resilience\/\">https:\/\/www.signavio.com\/post\/how-process-mining-supports-operational-resilience\/<\/a><br \/>[5] <a href=\"https:\/\/www.gartner.com\/doc\/reprints?id=1-285KIS1W&amp;ct=211118&amp;st=sb\">https:\/\/www.gartner.com\/doc\/reprints?id=1-285KIS1W&amp;ct=211118&amp;st=sb<\/a><br \/>[6] <a href=\"https:\/\/www.tf-pm.org\/resources\/casestudy\/interview-with-the-logistics-manager-of-the-year\">https:\/\/www.tf-pm.org\/resources\/casestudy\/interview-with-the-logistics-manager-of-the-year<\/a><br \/>[7] <a href=\"https:\/\/www.tf-pm.org\/resources\/casestudy\/process-mining-at-samsung-electro-mechanics\">https:\/\/www.tf-pm.org\/resources\/casestudy\/process-mining-at-samsung-electro-mechanics<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30285c9 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"30285c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f50ce92\" data-id=\"f50ce92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7994a5 elementor-share-buttons--skin-framed elementor-share-buttons--view-icon-text elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"a7994a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div 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aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Chanisara Kajornchaikul, Associate DX Consultant of ISOL introduces Process Mining with examples and use cases.<\/p>\n","protected":false},"author":10,"featured_media":1801,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"on","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"off","ocean_display_header":"off","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"off","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"off","ocean_display_footer_bottom":"off","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[12,5],"tags":[8],"class_list":["post-1800","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all","category-blog","tag-blog","entry","has-media"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/posts\/1800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/comments?post=1800"}],"version-history":[{"count":44,"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/posts\/1800\/revisions"}],"predecessor-version":[{"id":2960,"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/posts\/1800\/revisions\/2960"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/media\/1801"}],"wp:attachment":[{"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/media?parent=1800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/categories?post=1800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.innovative-solutions.co.jp\/eng\/wp-json\/wp\/v2\/tags?post=1800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}